Train Tickets & Reservations in Italy
Unless you go ticketless with a railpass, you'll have to buy train tickets as you goAs you can see from this ticket line in Trieste, Italy, most European train stations have English-language signs. As for the bits that are in local lingo—like that big arrivals and departures board above the ticket windows—use common sense. "Arrivi" must be arrivals, which makes "partenze" the departures side.
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Buying train tickets in Italy is fairly straightforward exercise, but be warned: lines at ticket windows can be long and the wait even longer.
Get to the station at least 30 minutes early, more if you can manage it.
Even better, pop by the station a day or two before you plan to leave and go ahead and buy your ticket in advance; it'll save you from headaches later, and ensure you at least won't miss your train because you were standing in an interminable line waiting to buy the tix.
Luckily, over the past decade automated ticket machines have sprung up in most major Italian train stations—and, more importantly, over the past few years they've finally started working properly and are no longer eternally out of order.
Automated ticket machines are popping up even in small stations all across Europe. They are certainly time-savers—though one of two folks might be in front of you to use it, the line goes way faster than the interminable queue at a manned ticket window—plus they let you examine all the different departure times and routes at your leisure. As you can see, they even accept Visa and MasterCard.
These machines employ keyboards and touch screens, so using one is as easy as typing in your destination, tapping on the departure time you want, then slipping in some euros or your credit cards, and grabbing the printed ticket from the slot at the bottom.
Or you can wait in line for half an hour.
For more on the train station and its services including buying tickets, see the train stations page. All of this can be done within minutes of boarding the train—usually.
Whether or not you should set your travel plans in stone by reserving ahead is up to you. Here are my arguments.
To Reserve or Not to Reserve?
Reservations are required on some of the speediest of the high-speed runs, including Eurostar, ETR/Pendolino in Italy, and the Artesia.
Any train marked with an R on a schedule needs to be reserved ahead of time for a fee ranging from $10 up beyond $50 (the latter when a meal is included).
A close-up of the "departures" poster in the Trieste train station. The left column shows departure times, the next one the type of line (R for regional, iR for inter-regional, IC for InterCity, EN for EuroNight, and ES for EuroStar) and the train number. The third column tells you which trains have both first- and second-class cars and which just second-class, whether you can bring bikes on board, if sleeper cars are available (as is the case with the 7:25 to Venice), and—most importantly—an 'R" to indicate on which trains a reservation is required (here, on the 6:20 to Milano, and the 7:15 to Napoli/Naples). For more on how to decipher this poster, see the "Italian Train System" page.
You can almost always reserve a seat within a few hours of the train's departure. That means, in effect, you can show up before the train leaves and buy a ticket or, if you have a railpass, purchase the reservations and any high-speed supplement. But I play it safe by booking a few days in advance. By the way, you'll also need to reserve ahead of time any sleeping couchette or sleeping berth you plan to use.
Beyond that, there's no need to buy train tickets or make reservations before you leave the United States. Doing so will only lock you into a schedule that you may want to change once you're on the road. Plus, the travel agent will charge you a few extra bucks to take care of it. (Keep in mind, though, you will have to buy any rail pass before leaving the United States.)
I make only two exceptions to the no advance tickets rule.
1) On the high-speed Artesia between France and Italy (connecting Rome-Paris, Milan-Dijon, and Florence-Chambray), you must buy a supplement, on which you can get a substantial discount if you have a rail pass—but only if you buy the supplement in the United States along with the rail pass.
2) The second exception comes from my experience and is unrelated to Italy (though may come in handy if you're touring other parts of Europe): It's always a good idea to reserve a seat on the Eurostar train through the Channel Tunnel (connecting London with Paris and Brussels). England's frequent "bank holidays" (three- or four-day weekends) often book the train solid with Londoners taking short vacations to Paris.
- The Italian rail system
- Train stations 101
- Safety onboard Italian trains
- Overnight trains
- Saving money on your rail travel
- Getting around in Italy
This material was last updated December 2010. All information was accurate at the time.
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